Friday, November 09, 2007

Nightmare on Oriole Dr.

I wrote a couple weeks ago about the break-in to my car (it took place on October 20th). Two days ago I contacted State Farm (my homeowners policy since it is not covered by the auto policy) to figure out where things are at. They were to get back to me and offer me a replacement camera.

This is what they suggested. A Nikon Coolpix S51. It looks like it is a fairly nice point and shoot compact camera. It's suggested retail price is $280.

This is what I had stolen. As anybody can see --- they are not even comparable cameras. When they asked me what would be
more appropriate I gave the the suggestion of the D40X, a nice camera, but I am not sure it is as good as what I had. They have come back suggesting it with a 18x50 mm lens. Not quite the same as the 13 x 350 lens on the 8800. They tried to put me into a conversation with the person who is recommending the cameras, but she could not get the phone to work.

This has been a pain in the butt! I got the window fixed within 48 hours, but getting State Farm to move on the camera has been unreal! I would hate to imagine what it would have been like if this had been something serious. Oh, wait a minute, I remember reading about how quick they were to respond to people after Katrina, and how their strategy was ultimately one of stringing you along until you got tired of pursuing it.

Don't worry, I am not giving up that easily. But I would like to have a camera!


Pat said...

Try being late with a payment and see how fast they act, either with a threat or actually cacelling your insurance.


Anonymous said...

uojerxdWE had so much trouble with State Farm over a leak in the roof that we switched to Allstate. Service and claims have been handled very well in the last ten years. Try Mary M. in the office on Ridge Road.